Chatbots can never know too much, especially if they're working in a library. I've started experimenting with two applications that should allow us to add large amounts of knowledge quickly. The first is Pandorawriter, which takes a text file and converts it to aiml. As a test, I ran the Dewey Decimal Classification tables through PW. Formatting the text files took a little time, but it was well spent. Emma has 2400 new categories based on Dewey that will refer the user to a general area on our shelves. Like so:
Human: education
Emma: Try looking on our shelves around the 370's.
or,
Human: guides to education
Emma: Try looking on our shelves around the 370's.
or,
Human: education books
Emma: Try looking on our shelves around the 370's.
Obviously, these will need further work, but they're a good start.
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