Friday, May 13, 2011

Chasing down a proxy error

Ah, the joy of troubleshooting. Just before heading off to San Francisco last month for IUG, I noticed that searches passed to our catalog weren't working in Firefox, Safari, or Chrome. They worked fine in IE, but in the other browsers we got a proxy error. I didn't have any time to chase after this bug until this past week. It's not fixed yet, but we (and when I say "we" I mean MPL's network consultant and Pandorabots) are narrowing down where the problem isn't. Next step is to look at our webpac server logs. A ticket's been opened with Innovative. This really needs to get resolved before ALA in June.

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