Saturday, August 20, 2011

Tracking down that "proxy error" bug.

If you read this blog, you might remember that we've been on the trail of a
particularly irritating bug. Talk with Emma and you'll quickly discover that she can pass searches to our catalog and display the results in a new window. Wow! Very nice, very cool! The problem has been that while this worked just fine in IE, it refused to behave in Firefox, Google Chrome, or Safari. In those browsers a new window would open with an error message. Well, I'm very pleased to tell you that this has been fixed for the majority of the searches passed. The problem is with the "&" we use to formulate our search, for example an author search or a title search, etc. These have to be rewritten in the html as what's called an "escape sequence." For some reason Firefox and Chrome and Safari didn't like them. Anyway, it's fixed and I would be remiss not to give special thanks to the sharp eyes and sharp mind of Bob Duncan, Systems Librarian at Lafayette College, Pennsylvania. Bob is well known as "THE Innovative guru" (Innovative is our catalog software). He's also a very kind and helpful guy. He helped pinpoint the problem and also came up with the solution we're using. Emma and I definitely owe him a favor.

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